Call Us: (+94) 1177 43556 | e-mail Us : info@tellida.com
Manager – Call Centre
Imran Mohamed
the vision
from the beginning
To help our clients grow their business by providing world-class and cost-effective services in business outsourcing….
Overview And Experience
Imran is a customer service professional who has been with Tellida since the inception in January 2012 and currently works as the Manager for Contact Center Operations where he overlooks staff & performance management, client relationship, reporting, planning & implementing call center strategies, improvements to the systems and processes, among others
Imran is a customer service professional who has been with HTR since it’s inception in Colombo from December 2011 and currently works as the Manager for Contact Center Operations where he overlooks staff & performance management, client relationship, reporting, planning & implementing call center strategies, improvements to the systems and processes, among others.
Imran has a Post Graduate Diploma in Strategic Management and Leadership ( Level – 7 ) and is currently reading for his Masters in Business Administration at University of Gloucestershire UK.
the key to success
Practice Areas
Management
98%
Team Management
94%
Customer Service
89%
Leadership
100%
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Fames ac turpis egestas integer eget. A scelerisque purus semper eget duis at tellus at urna. Pellentesque nec nam aliquam sem et tortor consequat aloma tolos dolort off iytd.