Tellida offers a high quality, competitively priced service delivery model, with a single point of contact to manage our client accounts. Our Accounting Associates are trained to use the latest cloud and machine based accounting software. The team has a diverse set of qualifications including CIMA (UK), ACCA (UK), CA (SL) and Graduates of various disciplines.
Tellida presently manages inbound customer support operations for clients in Australia and the UK including the biggest Patient Entertainment Service provider in Australia. The customer support operation runs 24x7x365 and daily call volume averages circa. 2000
Tellida serves a UK based law practice in providing them with Level 1 and Lever 2 Tech Support / Troubleshooting Services for their networks across multiple branches and close to 50 users which also includes Remote Support for PCs, Network equipment and device management, Servers maintenance, Applications and Systems support including scheduled maintenances and network monitoring .
We do manage and maintain their cloud based VOIP pabx system, the case management ERP systems, efax systems, office 365, hosted exchange server and spam filter. Also handle their third party online accouts such as TM Group, Land Registry, Signable. We also maintain the hosted domain from Google, 123-reg.
A VERY USEFUL, COST EFFECTIVE BUNDLED PACKAGE WHERE WE MANAGE ALL YOUR BACK OFFICE SERVICES, JUST LIKE AN EXTENDED OFFICE E – ACCOUNTANT : To carry out all your Finance and Accounting functions, providing up to date numbers on the progress of your business. E – TECHNICIAN : We remotely manage your IT, computers/printers/networks – you name it. E – RECEPTIONIST : We take your calls, when you can’t – extended hours support. OUR E-SERVICES INCLUDES THE BELOW OFFERS: 1. e-Office Lite -£199/ Month – This includes 25 hours of Bookkeeping, Financial Statement Preparation and Unlimited IT help desk support. 2. e-Office Pro -£399/ Month – This includes 50 hours Bookkeeping, Financial statement preparation and Unlimited IT help desk support, E receptionist support. We can customize our service to suit your need. Please contact us for tailor made set up.
Global tutor is a company invested by Tellida, which is building a unique brand identity as a superior service provider of online education related services. Global Tutor offers a variety of Dynamic and Innovative Courses and Classes for both children and adult learners via a lively and interactive virtual platform. Live, Online sessions either on regular or on-demand basis is offered based on the requirement of the students.