Call Centre
Our client provides interactive patient care for Hospitals and aged care facilities, including communications, nurse call, monitoring and entertainment systems. The client is based in Australia and serve more than 70 hospitals across the country.
Overview
The client requirements were as follows:
- Connecting Televisions, Phones and Wi-Fi for patients in Hospitals
- Bed and Hospital transfers when the patients are transferred to different locations.
- Tech support for faulty connections
- Virtual rep assistants
- Online activations
- Email support
- Back end billing and reporting.
- Refund processing
Share
- Client
- Joe Blow
- Release Date
- August 16, 2016
